TERMS & CONDITIONS

Rates & Taxes:

Rates are subject to change without notice and are not guaranteed until a confirmed reservation is made. Every reservation is subject to transient lodging taxes and fees associated with the reservation.

Check In & Check Out:

Check in time begins at 4:00 p.m. and check out time is 11:00 a.m. Please have your vehicle information, guest information and a form of ID. 

Age:

Guests must be 21 years of age and older to reserve a room. We do not permit guests under 21 to check-in on behalf of the registered guest. 

Cancellation Policies:

Peak Season Reservation Cancellation Policy (May 1 - September 30) (Excluding Holidays)

Reservations made during peak season dates above are required to provide 72 hours cancellation notification. Reservation must be canceled by 4 p.m. local hotel time 3 days prior to arrival to avoid being charged the first night’s rate plus tax. Reservations with arrival dates within 72 hours of arrival are non-refundable. Reservations made for dates during a major holiday please see the holiday reservation cancellation policy.

Non-Peak Season Reservation Cancellation Policy (October 1 - April 30) (Excluding Holidays)
Reservations made during the non-peak season dates above are required to provide 48-hour cancellation notification. Reservation must be canceled by 4 p.m. local hotel time 2 days prior to arrival to avoid being charged the first night’s rate plus tax. Reservations made within 48 hours of arrival are non-refundable. Reservations made for dates during peak season or major holidays please see applicable reservation cancellation policy.

Holiday Reservation Cancellation Policy (Memorial Day, 4th of July, Labor Day, President's Day, Thanksgiving, Christmas, New Year’s Day)
Reservations made during a major holiday listed above must be canceled by 4 p.m. local hotel time 7 days prior to arrival to avoid being charged the first night’s rate plus tax

No-Show Policy
All no shows will be charged for the full length of their reserved stay plus tax. 

Special Promotion Cancellations 

Reservations made with special promotions or discount codes have their own cancellation policies which supersede policies outlined above and are subject to the cancellation policy outlined in the promotion or discount code. Reservations made with a non-refundable rate type are charged immediately upon making the reservation and are non-refundable.

Winter Weather Conditions
Winter weather conditions and storms are common in the Pacific Northwest during the months of December - February and are characterized by snow, ice, sleet, freezing rain, and/or extremely low temps during these winter months. Reservations made with arrival dates during these months will be held to the 48-hour cancellation policy.

Group Reservations

Contact us for more information on group reservations and cancellation policies related to group reservations.

Smoking Policy:

The Anchorage Motel is entirely non-smoking. There is no smoking allowed in rooms, on decks/balconies, common areas, parking lot or vehicles on property. This includes cigarettes, e-cigarettes, marijuana, and any other smoke or vapor delivery device. Guests who violate our smoking policy will be assessed a $250 smoking violation fee.

Pets:

Pets are defined as dogs only sorry no cats, birds or other animals will be accepted. All dogs must be declared prior to arrival and are subject to the non-refundable $20 per night pet fee with a maximum of $50 per stay and includes two dogs. The pet fee does NOT cover any of the following:

• Urine/waste on floors, carpet, linens, towels, furniture, etc. If found will be subject to an additional cleaning fee of $75.
• Scratched floors, walls, doors, trim, furniture, etc.
• Damage to carpet, rugs, blinds or any other items in the room/suite/cottage.
• Excessive pet hair and slobber.
• Extra cleaning for excessive dirt and flea treatments.

In the event a guest brings an unapproved or non-allowed animal of any kind onto the property, the registered guest will be assessed an additional non-refundable $500 and may also be subject to immediate eviction.

Dogs must be house trained and clean. Dogs are not allowed in the beds, on the couches, in the showers and must not be left unsupervised at any time in the room/suite/cottage or in vehicles on property. If housekeeping finds that guests have used our linens and/or towels as pet bedding you may be charged an additional cleaning fee. Anchorage Motel reserves the right to charge the guest of record if a pet causes damage or cleaning complications. Guests are required to sign the Anchorage Motel Policies and Pet Agreement upon check-in.

If there is proof that you have had a dog(s) inside a room/suite/cottage which was not declared prior to check-in, paid for and pet agreement signed, you will be charged $75 for each dog.

Service Animals:

According to the ADA, a Service Animal is defined as a dog individually trained to work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals to an impending seizure or protecting individuals during one, and alerting individuals who are hearing impaired to intruders, or pulling a wheelchair and fetching dropped items. Under the ADA, Emotional Support Animal (ESAs) or comfort animals (whose sole function is to provide comfort or emotional support) are not considered service animals and are subject to the pet fee.

A person with a disability uses a service animal as an auxiliary aid. In compliance with ADA, service animals are welcome in all of the Anchorage Motel rooms/suites/cottages with the exception of our Loft Suite which is our only hypoallergenic unit.

Anchorage Motel, guests that require a Service Animal for a disability must register the service animal prior to your visit as you would any other guest in your group.

Requirements of Service Animals and their owners include:

• All animals must be immunized against rabies and other diseases common to that type of animal. All vaccinations must be current.
• Animals must be in good health.
• The owner must be in full control of the animal at all times. The care and supervision of the animal is solely the responsibility of the owner/partner. Service Animals are not permitted to be left unattended in the room/suite/cottage at any time per ADA regulations.
• The owner/partner must provide Anchorage Motel with the following information upon registration:
• Is the dog a service animal required because of a disability?
• What work or task the dog has been trained to perform?

Reasonable behavior is expected from Service Animals while on cabin property. Anchorage Motel reserves the right to charge its customers if a Service Animal causes damages or cleaning complications, as it is our regular practice to charge all guests for the same type of damages. Example: Anchorage Motel can charge a guest with a Service Animal for the cost of repairing or cleaning items damaged by the service animal, just as we would charge other guests that cause damage during their stay.

Cleanliness of the service animal is mandatory. Consideration of others must be taken into account when providing maintenance and hygiene of service animals. The owner/partner is expected to clean and dispose of all animal waste. 

Parking:

Each room/suite has an assigned parking spot that can accommodate two vehicles parked one behind the other or a truck with trailer up to 40 foot in length. Additional vehicles will be required to find parking off property. Please note that parking in Pacific City is extremely limited please plan accordingly. 

Damages:

Guests are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room (s), hotel’s premises or property caused by you or any person in your party whether or not staying at the hotel during your stay, this includes excessive amounts of sand in rooms and/or showers.  Anchorage Motel reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit /debit card such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by Anchorage Motel as a result of the aforesaid.  Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Hotel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, pet policy violations, etc.  Guest Rooms found with waste strewn around, in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third-party fees. We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.